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Leading Self

Small Group Work

  • First 6 months: Great Leaders Serve Volume 1- The Secret (Mark Miller & Ken Blanchard)

  • First 6 months: Leadership Assessment: (Predictive Index, MBTI, Strengths Finder, Enneagram)

  • Second 6 Months: Great Leaders Serve Volume 2- Integrity (Dr. Henry Cloud)


Individual Reading/With Operator

  • First 6 months: Eat Mor Chikin, Inspire More People (Truett Cathy)

  • First 6 months: How Did You Do It Truett (Truett Cathy)

  • First 6 months: Wealth is it Worth it (Truett Cathy)


Videos/Podcasts

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Leading Others/Teams

Small Group Work

  • First 6 months: Great Leaders Serve Volume 3- Leadership and the One Minute Manager (Mark Miller & Ken Blanchard)

  • First 6 months: Leadership Assessment: ( Predictive Index, MBTI, Strengths Finder, Enneagram)

  • Leading a Serve Volume 1 Session of their own.

  • Second 6 Months: The Five Dysfunctions of a Team


Individual Reading/With Operator

  • First 6 months: The Secret of Teams- (Mark Miller)

  • EQ 2.0 Jean Greaves and Travis Bradberry

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Leading the Organization

Small Group Work

  • First 6 Months: Talent Magnet (Mark Miller)

  • First 6 months: Leadership Assessment: ( Predictive Index, MBTI, Strengths Finder, Enneagram)

  • Second 6 Months: Chess not Checkers (Mark Miller)


Individual Reading/With Operator

  • Development- Developing the Leader Within You- Understanding Your leadership. (John Maxwell) 

  • Development- Creating Vision- Visioneering (Andy Stanley)

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Leading the Business Results

  • Fee Calculation Report (End of Month)

  • STAR Feedback Method

  • Safe Daily Critical

  • eRQA (Daily Restaurant Quality Assessments)

  • Rotation in RMD role

  • All Financial Reports

  • Learn/Lead each of the Five Critical Success Factors

  • Winning Hearts Everyday Strategy 

  • Chick-fil-A Operational Requirements Guide

  • Restaurant Systems (Ordering, Scheduling, InForm, @CFA)